24/7 Monitoring Services
Professional escalation support fully integrated within the Conexgo monitoring platform
Laxson offers optional 24/7 professional monitoring services designed to operate directly within the Conexgo platform’s structured alert workflows. Alerts are received, assessed, escalated, and documented according to predefined safety protocols.
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An Operational Extension of the Platform
Monitoring services are fully integrated within Conexgo’s centralized alert management system. Whether alerts are handled internally or by a professional monitoring team, the same structured workflow, documentation process, and compliance tracking apply.
This ensures operational consistency, documentation continuity, and compliance integrity across all monitoring models.
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Structured Escalation Process
When 24/7 monitoring is enabled:
- Alert is triggered (manual or automatic)
- Alert is received immediately within Conexgo
- Situation is validated and assessed
- Escalation protocol is executed
- Full incident documentation is completed
Every alert follows predefined escalation procedures.
Flexible Operational Models
When Organizations Choose 24/7 Monitoring
Compliance & Risk Mitigation
Organizations may choose:
🔹 Internal Monitoring
Alerts are managed by internal supervisors using Conexgo.
🔹 Hybrid Model
Primary internal response with backup 24/7 monitoring support.
🔹 Full 24/7 Monitoring
Professional monitoring team manages alert validation and escalation at all times.
Monitoring models can evolve as operational requirements and risk profiles change.
Compliance & Risk Mitigation
When Organizations Choose 24/7 Monitoring
Compliance & Risk Mitigation
24/7 monitoring enhances organizational risk management by:
- Reducing response delays
- Ensuring continuous alert supervision
- Maintaining structured escalation documentation
- Supporting internal compliance policies
All monitoring activity remains documented within Conexgo, supporting internal audit readiness and regulatory accountability.
When Organizations Choose 24/7 Monitoring
When Organizations Choose 24/7 Monitoring
When Organizations Choose 24/7 Monitoring
Ideal Operational Scenarios
- After-hours operations
- High-risk work environments
- Limited internal supervision resources
- Multi-site operations
- Regulatory compliance sensitivity
24/7 monitoring is not a separate system—it operates within the same structured Conexgo environment used for internal alert management.